What is a Referral Agency?
Referral Agencies aim to minimize costs for customers while maximizing income for workers. They operate by referring jobs to independent workers who are under contract with the Agency. In other words, a Referral Agency can be seen much like a matching service, whose job it is to find you a perfect match for your needs.
"The Domestic workers work to their own schedule, utilize their own acquired knowledge to complete jobs and provide their own transportation. Depending on the needs of the Customer, supplies, and equipment are provided by either the customer or the worker. The workers provide professional domestic services, as requested by the customer, at the lowest possible cost." - California Coalition of Domestic Referral Agencies
Benefits to Clients
Benefits to Cleaners (Work With Us)
About Us
Pourti Referral Agency is a hybrid between the traditional cleaning corporations and independent cleaners. We took elements of both types of businesses to create a win-win-win scenario for clients, cleaners, and company.
The cleaning corporation
On the one hand, you have big cleaning companies who charge clients $50 - $80 per hour per cleaner while only paying them $10-$14 per hour (that's only 12.5-20%). Where’s the rest of the money going you ask? It’s going to large office space, extra administrative help, TV commercials, company cars, uniforms, etc. On the upside, these bigger companies are prompt to answering your requests, eager to provide good customer service and have great communication systems in place to ensure your cleaners understand your specific needs.
The independent cleaners
On the other hand, you have independent cleaners who are too busy cleaning to answer your call, you’re not sure if they’re paying their taxes, and you don’t know how to find another good cleaner if they leave. On the upside, these cleaners chose this as their career path and often do excellent work.
The hybrid: Pourti
Pourti Referral Agency takes the upside of both spectrums and brings them together. We provide top level customer service and support by handling your scheduling, billing/payments, work order notes and accounts professionally. We match your cleaning jobs to qualified and experienced cleaners who have passed our strict screening registration process. Cleaners we work with must have professional house cleaning experience with a track record of satisfied clients, must have professional industry training and/or equivalent in work experience, must pass background screening and reference checks, and must demonstrate qualifications to get the job done professionally.
If you’re not satisfied with the cleaning professional, we can match you with a different cleaner. Rather than trying out different cleaning companies, by working with Pourti Referral Agency, you won’t have to change your point of contact in order try out different cleaners. By having the freedom to request for a different match, you may find that the cleaners we work with are more quality conscious and accountable in order to keep you satisfied whereas an employee at a big cleaning company may not care as much if the company loses a client as it has a minimal adverse effect on them personally.
Due to significantly lower overhead expenses, you will find yourself saving up to 40% by working with us, whilst also contributing to higher earnings for the cleaners.
Referral Agencies aim to minimize costs for customers while maximizing income for workers. They operate by referring jobs to independent workers who are under contract with the Agency. In other words, a Referral Agency can be seen much like a matching service, whose job it is to find you a perfect match for your needs.
"The Domestic workers work to their own schedule, utilize their own acquired knowledge to complete jobs and provide their own transportation. Depending on the needs of the Customer, supplies, and equipment are provided by either the customer or the worker. The workers provide professional domestic services, as requested by the customer, at the lowest possible cost." - California Coalition of Domestic Referral Agencies
Benefits to Clients
- Security
- In-person interview
- Criminal background checked
- Verified work status eligibility in the USA
- Consistency
- Same cleaner coming back each visit (unless requested otherwise by you)
- Cleaners go through Reference Screening: 3 professional & 3 personal
- Cleaners have minimum of 2 years experience (average of 4-5 years)
- Flexibility
- Freedom to match with different cleaner
- Change your scheduled days and times with notice
- No long-term contract, cancel with 48 hr notice
- Savings
- Save up to 40% compared to other cleaning companies
- Enjoy greatest savings with ongoing service, who else offers hourly rate discounts in Philadelphia?
- Convenience
- Manage your every need through our online portal
- Update payment method securely
- Request new service
- Report a concern
- Review previous invoice
- Manage your every need through our online portal
Benefits to Cleaners (Work With Us)
- Schedule flexibility. Cleaners only accept jobs that fit their schedules allowing them to tend to the things that matter most, such as family
- Choosing clients. Cleaners have full discretion to reject job invitations, ensuring a good match for both cleaners and clients
- Representation. Cleaners are supported by the staff at Pourti to take care of all administration, ensuring they focus on what they do best: to clean!
- Pay: Cleaners have the ability to earn a much higher income compared to working on their own (less clients) or working with a national cleaning company (less pay).
- Freedom: Cleaners who work with Pourti only have to worry about their cleaning supplies, getting to and from jobs, and completing each cleaning. We take care of the rest with phone and online bookings, scheduling, customer service, marketing, payments, tax forms, etc. This gives cleaners more freedom outside of work and ensures they can focus on performing to their best ability.
About Us
Pourti Referral Agency is a hybrid between the traditional cleaning corporations and independent cleaners. We took elements of both types of businesses to create a win-win-win scenario for clients, cleaners, and company.
The cleaning corporation
On the one hand, you have big cleaning companies who charge clients $50 - $80 per hour per cleaner while only paying them $10-$14 per hour (that's only 12.5-20%). Where’s the rest of the money going you ask? It’s going to large office space, extra administrative help, TV commercials, company cars, uniforms, etc. On the upside, these bigger companies are prompt to answering your requests, eager to provide good customer service and have great communication systems in place to ensure your cleaners understand your specific needs.
The independent cleaners
On the other hand, you have independent cleaners who are too busy cleaning to answer your call, you’re not sure if they’re paying their taxes, and you don’t know how to find another good cleaner if they leave. On the upside, these cleaners chose this as their career path and often do excellent work.
The hybrid: Pourti
Pourti Referral Agency takes the upside of both spectrums and brings them together. We provide top level customer service and support by handling your scheduling, billing/payments, work order notes and accounts professionally. We match your cleaning jobs to qualified and experienced cleaners who have passed our strict screening registration process. Cleaners we work with must have professional house cleaning experience with a track record of satisfied clients, must have professional industry training and/or equivalent in work experience, must pass background screening and reference checks, and must demonstrate qualifications to get the job done professionally.
If you’re not satisfied with the cleaning professional, we can match you with a different cleaner. Rather than trying out different cleaning companies, by working with Pourti Referral Agency, you won’t have to change your point of contact in order try out different cleaners. By having the freedom to request for a different match, you may find that the cleaners we work with are more quality conscious and accountable in order to keep you satisfied whereas an employee at a big cleaning company may not care as much if the company loses a client as it has a minimal adverse effect on them personally.
Due to significantly lower overhead expenses, you will find yourself saving up to 40% by working with us, whilst also contributing to higher earnings for the cleaners.
